April 24th through 30th is National Veterinary Receptionist Week – we want to celebrate Ena, Michelle, and Nickole (no favorites, just alphabetical!), and share some of the amazing work that they do!
What do they do? They just talk on the phones, right? Well...NO! Talking on the phones with our current clients, potential clients, other veterinary clinics, sales calls, and misdialed calls is a good-sized chunk of their day, but while they’re doing that they’re also being ambassadors for the clinic. Chances are, the first person you’ll speak with will be one of them – and most likely the last person you speak with when you leave!
Let’s see, what else? Taking prescription requests and delivering them to our pharmacy for approval. Accepting payment either over the phone or in person. Calling up the day after surgery, to see how recovery is going. Messaging the doctors about questions that were asked to them about specific animals, and then calling back with the answer. Bringing preventatives and medicine pickups out to the parking lot. Fitting all the requests for pets to be seen into our schedule. Making sure records from other clinics are scanned, and posted into the correct electronic chart. Helping out in the back if needed, or perhaps “babysitting” a recovering dog in the receptionist area.
They perform all of these tasks and more – all day, every day. They truly are an integral part of our team – we couldn’t “do what we do” without them. So please join us in thanking them for all that they do!
We offer both preventative care services (much like your visits to the dentist), along with dental x-rays and tooth extractions. Good oral hygiene is the best thing that you can do to ensure a longer life, with less health concerns, for your pet. Call us to schedule a dental exam or service.x
Laboratory services are a vital part of the diagnostic process when it comes to veterinarian care. This is because in many cases it is not possible to be able to give a firm diagnosis without undertaking additional tests to confirm the root of the problem. If you have any questions or concerns your vet will be happy to speak to you.x
This is the most effective way to assist in having your companion returned if they go missing. The microchip (about the size of a grain of rice) is placed under the skin between the shoulder blades. When scanned, it provides information that assists in reuniting you with your furry friend!x
Congratulations on the newest member of your household - we can’t wait to meet them! Call us today to schedule an initial visit – our team will conduct a thorough physical exam, in addition to discussing nutrition, training, and medical care. We’ll be more than happy to answer any other questions you may have, as wellx
Laser therapy is a holistic, non-invasive treatment that reduces inflammation, decreases pain, and accelerates healing for a variety of conditions. It is useful as a post-surgical treatment, for acute conditions such as sprains, strains, and wounds, and chronic conditions such as degenerative joint disease and osteoarthritis.x