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Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which our website collects, uses, maintains and discloses information collected from users (each, a "User") of this website ("Site").


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

We may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.

  • To run different marketing campaigns including retargeting display ads

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site
    We may use feedback you provide to improve our products and services.

  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.


How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may share or sell information with third parties for marketing or other purposes. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.​​​​​​​

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on May 11, 2015​​​​​​​​​​​​.

Owner Information
Email addresses will be used by Berwick Animal Clinic ONLY. We will not solicit it. You will be able to receive reminders for your pet's needs as well as appointments scheduled. Please ask us if you have any questions about our email policy.
We will gladly prepare a written estimate if you so desire. Please ask a technician or Doctor. Professional fees are due at time services are rendered.
How did you hear of our hospital? We place a $25 credit on current client's account if they refer someone to us. Has one of our clients referred you? If so, please let us know.
​​​​​​​
To help prevent the spread of infectious diseases, ALL hospitalized and boarded animals MUST be current on all vaccinations. Due to state law and insurance requirements, ALL DOGS & CATS MUST BE CURRENT ON RABIES VACCINATION. Vaccinations can be updated at the time of your appointment if not current.
TO ALL CLIENTS: FEDERAL LAW PROHIBITS THE DISPENSING OF CERTAIN MEDICATIONS WITHOUT EXAMINATION OR PRESCRIPTION. YOUR UNDERSTANDING IS APPRECIATED.
I understand every effort will be made to achieve a successful outcome and to provide for all possible safety in hospital care and handling. I hereby authorize this hospital to receive, prescribe for, treat or perform surgery upon the pet(s) I present. Furthermore, I agree to pay fees for services rendered at the time the pet is discharged from the hospital or the service is otherwise terminated. I understand that service fee of $25.00 will be assessed for each non-sufficient funds check and/or certified letter that must be sent. I understand that veterinary service is provided during nighttime hours as necessary in the judgment of the veterinarian in charge. Continuous presence of qualified personnel may not be provided.
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CONTACT INFORMATION

Address: 3272 Refugee Road
Columbus, OH 43232

Phone: 614-236-8549
Email: SEND EMAIL
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OFFICE HOURS

Monday: 8:00am - 6:00pm
Tuesday: 8:00am - 6:00pm
Wednesday: 8:00am - 6:00pm
Thursday: 8:00am - 6:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: Closed

QUICK CONTACT FORM

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Dental Care

We offer both preventative care services (much like your visits to the dentist), along with dental x-rays and tooth extractions. Good oral hygiene is the best thing that you can do to ensure a longer life, with less health concerns, for your pet. Call us to schedule a dental exam or service.

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Pharmacy

Our fully stocked pharmacy can fulfill your companion’s medication needs, for both short term medical care and chronic conditions.

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Hospice & Euthanasia

We can assist with questions and concerns regarding your loved one’s quality of life, in addition to providing respectful, compassionate hospice or euthanasia services. Call us to find out how we can help.

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Laboratory

Laboratory services are a vital part of the diagnostic process when it comes to veterinarian care. This is because in many cases it is not possible to be able to give a firm diagnosis without undertaking additional tests to confirm the root of the problem. If you have any questions or concerns your vet will be happy to speak to you.

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Parasite Prevention

We offer a variety of products for year-round parasite prevention – call us to find the best solution for your pet.

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Radiology

Our digital radiology machine offers state of the art services for your pet. Whether it’s OFA certification, skeletal concerns, or other internal diagnostic requirements, our highly trained team can help.

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Surgery

It may be very upsetting for owners when your pet has to undergo surgery. There can be a number of reasons that it may be necessary for them to undergo an operation, but any good veterinarian would not insist on surgery without adequate cause.

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Wellness Exams

Do you have a new dog or cat in the house, or has it been a while since your furry friend has seen a Veterinarian? We’ll be happy to conduct a thorough examination to ensure that they are enjoying good health. Call us to schedule an appointment.

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Bathing

We offer drop-off bathing services for your dog from Monday through Friday. Call us to schedule a visit!

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Boarding

If you’re traveling for business or pleasure, and can’t take your pet with you, let us help! Call us to discuss how we can assist in ensuring your dog or cat (or both!) is safe, healthy, and happy while you’re gone.

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Hospitalization

If your loved ones need specialized care, our team will provide compassionate, professional care while they are hospitalized with us.

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Microchipping

This is the most effective way to assist in having your companion returned if they go missing. The microchip (about the size of a grain of rice) is placed under the skin between the shoulder blades. When scanned, it provides information that assists in reuniting you with your furry friend!

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Pain Management

Quality medical care begins with recognizing and controlling pain in your companion – whether through routine procedures/treatments or chronic conditions, our team can provide safe, effective pain management.

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Puppy & Kitten Care

Congratulations on the newest member of your household - we can’t wait to meet them! Call us today to schedule an initial visit – our team will conduct a thorough physical exam, in addition to discussing nutrition, training, and medical care. We’ll be more than happy to answer any other questions you may have, as well

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Senior Care

Much like us as we advance to our “senior years”, our furry friends have differing needs than when they were younger. Call us today to schedule a wellness visit, so we can conduct a thorough exam and discuss the best regimen of diet and care for your older companion.

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Vaccinations

Keeping your companion healthy is our primary concern – allow us to help ensure that they’re receiving the appropriate vaccinations for their life stage. Call us today for an appointment!

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Laser Therapy

Laser therapy is a holistic, non-invasive treatment that reduces inflammation, decreases pain, and accelerates healing for a variety of conditions. It is useful as a post-surgical treatment, for acute conditions such as sprains, strains, and wounds, and chronic conditions such as degenerative joint disease and osteoarthritis.

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